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THE THERAPIST PSYCHOLOGIST BOOK STORE
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Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization By Dennis S ReinaMichelle L Reina ( Berrett-Koehler Publishers )
Release Date: 2006-01-01
Average Customer Rating:
List Price: $18.95
Price: $12.89
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Product Description
In today's competitive global economy, organizations sometimes must make difficult, even distressing changes. For them to be successful, trust is vital. After all, business is conducted via relationships, and trust is the foundation to effective relationships. This book is about trust; the power when it exists, the problems when it doesn't, the pain when it is betrayed, and how to restore it. Drawing on years of research and experience with organizations worldwide, the authors provide a simple yet comprehensive approach to trust that shows how to discuss it constructively, identifies behaviors that build or break trust, and describes steps to rebuild trust and sustain it even through periods of change. This revised, expanded edition features new examples and practical tips, tools, quizzes, and exercises to help readers create work environments where trust grows so that people feel good about what they do, relationships are energized, and productivity and profits accelerate.
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Amazon.com Review
Dennis and Michelle Reina, principals in an organization-development firm, believe more productive and rewarding work environments will emerge if relationships that define them are truly built on trust. The problem they see is years of "downsizing, restructuring, and reengineering or of upsizing, mergers, and growth" that frequently result in minor misreadings of intention along with major breaches of promise--followed all too often by seriously diminished employee performance. The solution they propose in Trust & Betrayal in the Workplace is that leaders must develop a full understanding of the complex dynamics involved, and commit to practices that support building trust with employees. The book addresses the aspects of betrayal and trust, the bulk of it focused on "transactional trust" (which they define as "managing expectations, establishing boundaries, delegating appropriately, encouraging mutually serving intentions, keeping agreements, and being congruent in our behavior") and ways to build it among teams and groups as well as entire organizations. The authors conclude with a section on "transformational trust," the ultimate stage attained when trust within these levels "reaches a critical point and increases exponentially, becoming self-generating and synergistic." This is smart food for thought, supported by tools and techniques that can put it into practice. --Howard Rothman
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Excellent Work!
The book really speaks to the most urgent problem in todsy's workplace in my view: lack of trust. As we are all asked to do more with less (time, people and money), it is more important than ever to establish and sustain trust in the workplace. The techniques and skills set forth in the book are applicable to every walk of life. I highly recommend this book for anyone who wants to improve their relationships with others, as well as with themselves.
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Helpful book for workplace
Hi - this book has helped me explain to my employees and colleagues the importance of trust in the work place and how we can enhance it.
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Trust & Betrayal in the Workplace: Building Effective Relationships in Your Organization ( tcm_books )
We've probably all experienced that really bad job that drained every bit of creativity, energy, and enthusiasm we had. Perhaps you had that overbearing boss who had unrealistic expectations or that supervisor who wouldn't just trust you do your work. Maybe you worked in a place where suggestions or attempts to solve problems were quickly quashed or met with anger.
Trust and Betrayal in the Workplace unequivocally illustrates that such situations not only make the job a hassle but also inhibit the potential productivity of all employees. Basically, as the employee realizes that he or she (or others around them) is being devalued, he or she becomes less committed to doing the best job possible.
Dealing with the resulting morale issue is extremely challenging. Even if the actual problem is addressed, often lost trust is difficult to repair. For instance, if the company attempts to encourage employees to report potential problems, few will likely come forward because they can't possibly believe that they won't get yelled at or have their issues ignored once again. Trust and Betrayal in the Workplace explains that this situation need not be futile. There are ways to rebuild trust and address past issues to create a stronger, more productive business.
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A TOP-NOTCH BOOK...TERRIFIC FOR PRACTITIONERS! ( greatbizbooks )
This is an excellent work that cuts through the typical babble that fills many pages of others books on the subject of trust. The content is exceeding meaty. The organization of the material is first-rate. One of the very best books on the subject. Highly recommended!
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Trust as the Foundation ( coherence@adelphia.net )
The Reina's develop understandable definitions and offer a well researched and thought out framework for both the development and practice of trust. They also offer practical and accessible vignettes and case studies illustrating the 'trust behaviors' that are so crucial to effective organizations and relationships.Probably the most powerful part of the book is the section on Betrayal. Betrayal is a huge factor in our lives and we rarely talk about it. This book offers a language, method, and solution for both talking about betrayal and beginning the process of healing from it. This is an important book for people interested in getting to the root of systemic problems in institutions, families, and relationships. I highly recommend it!
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Addiction
