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Mobbing: Emotional Abuse in the American Workplace, 2002 Revised Edition By Noa DavenportRuth D. SchwartzGail Pursell Elliott ( Civil Society Publishing )
Release Date: 1999-07
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List Price: $17.95
Price: $16.15
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Book Description
Everyday capable, hardworking, committed employees suffer emotional abuse at their workplace. Some flee from jobs they love, forced out by mean-spirited co-workers, subordinates or superiors -- often with the tacit approval of higher management. The authors, Dr. Noa Davenport, Ruth Distler Schwartz, and Gail Pursell Elliott have written a book for every employee and manager in America. The book deals with what has become a household word in Europe: Mobbing. Mobbing is a "ganging up" by several individuals, to force someone out of the workplace through rumor, innuendo, intimidation, discrediting, and particularly, humiliation. Mobbing is a serious form of nonsexual, nonracial harassment. It has been legally described as status-blind harassment. Mobbing affects the mental and physical health of victims. It extracts staggering costs from victims, their families, and from organizations. With this new book, Mobbing: Emotional Abuse in the American Workplace, there is a name for the problem and help for the victims. The book helps readers to understand what mobbing is, why it occurs, how it affects a victim and organizations, and what people can so. The authors have interviewed victims from across the U.S. and the book contains many quotes that poignantly illustrate the gravity of the mobbing experience. An overview of the literature and research is provided as well as many practical strategies to help the victims, managers, healthcare and legal professionals. Original drawings by Sabra Vidali express the depth of the experience and enhance the authors' work.
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psychological harassment ( moka99 )
Before my experience of becoming a victim of "mobbing", I had never heard of this word. I've had to deal with a bully or two in the past, and the usual work pressures caused by demanding bosses and strict deadlines. But nothing prepared me for the experience of being mobbed. It was passive aggressive style mobbing. This book was a great resource for myself, though it made me sad that some friends and relatives couldn't believe such a thing could occur, or didn't want to admit such a thing could occur in this country. This experience has really changed my view of people. Of course, I could tell some of the participants would have caused me grief whether or not the mobbing environment existed. And it was easy to see that others were less enthusiastic about the mobbing and just did it to "fit in". Since managers were involved in my situation, the only recourse I had was to quit for the sake of my health. This book is written very clearly and will help you understand your situation, and the best way to respond.
But immediately after quitting, I then became a victim of "gang stalking", which has many similarities to mobbing, but takes place in the "community". I first encountered the word "gang stalking" during my research on "mobbing", and it sounded quite preposterous to be honest. However, now that it is happening to me, I'm finding that it isn't such a new phenomenon either. An example is the FBI's COINTELPRO (Counter Intelligence Program). I keep asking myself "Why Me?. Its not like I'm a radical trying to bring down the government.
Could this have happened if it weren't for the so called "Patriot Act", creating opportunity for abuse of power and high technology? See "Opening Pandora's Box: How Technologies of Communication & Cognition May Be Shifting Towards a Psycho-Civilized Society" by Kingsley Dennis of Lancaster University. Another good paper is "The Mind Has No Firewall" by Timothy Thomas of the US Army War College.
I'm sure the number of people that experience "mobbing" is going to far outnumber the number of people who ever experience "gang stalking", but please believe that this is a reality in modern day America. So much for the 8th amendment about "cruel & unusual" punishments, not to mention all the other laws against this type of activity. With mobbing, I was afraid of losing a source of income & diminished health. With gang stalking, I'm afraid for my safety. I've received threats of bodily harm, threats of being framed for crimes, persecuted by the government and its extra legal "vigilantes" leaves no hope for justice, and imprisonment. Most interactions don't involve a major threat, but are just acts of harassment to let the victim know they are under surveillance. Anything to maintain a climate of fear and uncertainty. Hearing "directed conversations" (which repeat certain threatening themes, or relate to something personal in your life) at a restaurant or while walking, street theater, being tailgated or crossing paths with vehicles of various companies or government units (for instance, they all happen to appear at the intersections you stop at to condition the victim to start interpreting that type of vehicle as a threatening symbol), ect... after a while leave the victim realizing there are too many occurrences for all of them to be isolated random events, but are being coordinated by a government agency. Why would the government go to all of this trouble with our tax dollars? To quell dissent? Unify people by finding scapegoats for the vigilantes to persecute? Persecution on behalf of corporations?
This has been going on for quite a few months and I feel mobbing victims would be the most likely to understand or at least listen since the goals and methods are similar in many way. To Discredit & Destroy people in a way that leaves little evidence of the crime, and to provoke and blame the victim. And both mobbing and gang stalking are repetitive types of abuse that occur over a long period of time, so that the victim is always worried about "what will happen next?".
Its depressing when so many people gang up on you, but I think the bright spot to remember is that these liars and cowards are forced to carry out their activities covertly, since most Americans would be outraged if the true facts were ever revealed. If you are in a mobbing situation, this book is well worth the money.
P.S. The following quote from the book "Stalking the Soul: Emotional Abuse & the Erosion of Identity" is interesting. Marie-France Hirigoyen's research helped establish the anti-mobbing laws in France.
by Marie-France Hirigoyen, Helen Marx (Afterword), Thomas Moore (Translator)
"Often, emotional abuse builds over a long period of time until it becomes so unbearable that victims lash out in frustration and anger, only to appear unstable and aggressive themselves. This, according to Hirigoyen, is the intent of many abusers: to systematically "destabilize" and confuse their victims (with irrational, threatening behavior that preys on the victim's fears and self-doubts), to isolate and control them and ultimately to destroy their identity."
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Pay more attention to MOBBERS and BULLIES/THEY ARE WORKING AGAINST YOUR COMPANY ( pnavadom )
This book is HIGHLY recommended.Management really should pay attention to who is MOBBING who.The MOBBER S are UP TO SOMETHING and I am sure it is not in your companies best interest.People just trying to DO THEIR JOB and at first DO NOT UNDERSTAND WHY THIS TREATMENT GOES ON ?The Mobbers out to harm company. I think the companies have pretty much let them.You have let this go on for so many years.As a target I am telling you all TARGET"S WANT A SAFE WORKPLACE.People do not want to play games on the job.Go ruin your own reputation you gossiping liars.
NO TOXIC "OUT OF CONTROL "coworkers who mob.People just go to work to make a living, not a living hell.
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 A Must For HR Professionals...
Although a little dry at times, MOBBING: EMOTIONAL ABUSE IN THE WORKPLACE is nonetheless an important book detailing a little-known phenomenon that has become rampant in companies and universities everywhere. The author explores the difference between mobbing and simply bullying, explaining that the former entails multiple coworkers ganging up on a single person in order to humiliate, discredit, and eventually dispel them from the workplace. Often the ringleader is a boss who finds the employee threatening. The author details the steps in the harassing process, and outlines the adverse effects on the workplace and the victim, explaining why the US needs to have legislation in place to prevent this common, but primarily unidentified, process. This is a very important book for HR professionals, as mobbing occurs in fifteen percent of all workplaces, yet is rarely recognized by the administrative employees called in to deal with the effects. Many times the situation is manipulated so that the victim appears emotionally unstable and paranoid. As someone who was herself the victim of a mobbing at a former job, I found this book a valuable tool in putting into perspective what had happened and why. If only I could get my ex HR director to read it!
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One day soon. ( timothync )
One day soon workplace abuses like "mobbing" and "narcissistic abuse" will be as much within public awareness as sexual abuse/harassment/discrimination is today. I'm old enough to remember when sexual abuse in the workplace was "cutting edge." The questions during that time went something like this: is it really "abuse"? or is it just boys having fun and women just dressing too sexy? Why get all worked up about a little too much testosterone in the office? The problem is--it rarely had much to do with testosterone and more to do with abusing/using another human being.
I see that we are in a similar situation now with narcissistic abuse in the workplace. Not all organizational "mobbing" is caused by narcissism, but a whole lot of it is. In order to make a narcissistic organization "work" some people have to be designated as "second-rate." Ironically, the "second-rate" people most often have more on the ball than the "first-rate" people because they are too smart and emotionally healthy not to get involved in the narcissism of it all anyway. They just want to work.
One of these days, and I hope I live long enough to see it as much as Gloria Steinem ever wanted to live long enough to see laws against sexual abuse, I want to see laws against the emotional phenomenon of "mobbing" as other bellwether countries in the world have already done. What a great day that will be for the human race.
This is an excellent book. Well written. Well researched. As a recent victim of "mobbing" I can tell you that it does exist. Victims of sexual harassment/discrimination in the workplace years ago had to experience the phenomenon of either too few people believing them or too many people believing that it really wasn't that big of a deal. One great thing the authors do is to verify that "mobbing" is serious emotional abuse. That name it and call it for what it is: evil.
Why do we put up with "mobbing" today and why isn't it within the awareness of the average American yet? The author gives us some ideas why:
"One is that mobbing behaviors are ignored, tolerated, misinterpreted, or actually instigated by the company or the organizational management as a deliberate strategy." Been there, been a victim of that, got the T-shirt.
"The second reason is that this behavior has not yet been identified as workplace behavior clearly different from sexual harassment or discrimination"
"Thirdly, more often than not, the victims are worn down, feel destroyed and exhausted. They feel incapable of defending themselves, let alone initiating legal action." (page 20)
This is a super, comprehensive, competent book. I suppose that the only critique I would have of it is that the authors should have spent more than two modest pages on Narcissistic Personality Disorder. More often than not, this personality disorder is at work when "mobbing" is taking place. I really think a deeper discussion of this phenomenon could have added more psychological depth to the book. Furthermore, by doing so the authors could have helped "mobbing" victims by giving them definitive proof that the "mobbing" perpetrators, not the victim, are the ones who should be ashamed if anyone should be ashamed.
You know, now that I think about it, the authors should have focused more on "shame" as well. A huge part of the "mobbing" phenomenon is "shame dumping." The victim is supposed to be ashamed for not being "good enough" or whatever. The fact is that the "mobbing" perpetrators are probably highly motivated to avoid shame and thus dump their shame on a "not good enough" co-worker/employee. By spending more effort on unpacking the phenomenon of "shame", I believe the authors could have done a better job of helping "mobbing" victims put the shame that was dumped on them back on where it belongs--the perpetrators.
All in all, though, this is an excellent addition to the discussion of emotional abuse in the workplace. We're in denial as a country, in my opinion, to the severity of it in all areas of society. We need to follow the other European countries who call it for what it is and write laws against it.
But, one day...one day...we'll call it for what it is. I just pray I live that long and that my children won't have to fight that inevitable fight.
Let's win it soon.
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A must-have for anyone in the workforce, especially LEGAL SECRETARIES/PARALEGALS
This is an outstanding book. I highly recommend this book to any working professional, especially to anyone whose job requires him to deal with attorneys on a regular basis. The book defines the term mobbing - a group of employees ganging up on a fellow employee to force his resignation. It gives a description (personality type) of the likely perpetrator(s) or ringleader and breaks down the effect this abuse has on the employee. The book also provides a chapter about how to protect yourself legally. While most abuses I've seen in the legal field were one-on-one (I saw only one incident of actual mobbing against a secretary), the book provides a wealth of information to nonlawyer professionals, or anyone else for that matter, who may find themselves in a hostile environment at the job. This is a common, a daily of not hourly occurence, in many law firms. The personality types describe lawyers to a "T." This book is a must-have in the American workforce. I've seen too many legal secretaries' morale, self-esteem, and confidence go down the tubes because of harassment and abuse. This undoubtedly happens in other industries as well.
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