User friendly. One textbook you're liable to keep. ( rocco218 )
Interviewing textbooks are notoriously dry and mechanical. I can count using the fingers of one hand the number of books I have read on the subject that are worth their weight in cotton candy.
This work by the Sommers-Flanagan duo represents an excellent addition to the instructional literature on the fine art of interviewing. They use an wonderful blend of humor, humanity, sound advice and counsel, and theory.
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