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Work 2.0: Building The Future, One Employee At A Time
Release Date: 2003-01-07
Average Customer Rating:
List Price: $16.50
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Product Description
Throw out the old playbook; the rules of the workplace are changing-and the push is coming from below. In Work 2.0, best-selling author Bill Jensen delivers a powerful and practical guide for managers and other leaders to make sense of the new covenant that is evolving between individuals and the organizations for which they work.Based on hundreds of interviews with managers, entrepreneurs, and front-line employees, Work 2.0 captures the pulse and the power of the people who are changing the workplace by raising their expectations of what it will offer to them. Work 2.0 introduces us to Belgian "work simplifiers," the CEO of Chicago's Field Museum of Natural History, Cisco's rule-breaking head of eLearning, the founder of Google, and many other pioneers who are creating workplaces that operate from the employee's point of view. They are meeting the needs of a new workforce, who want to be exceptionally productive, intellectually stimulated, and highly valued. In short, these new workers are demanding a maximum return on their investment in the company. Work 2.0 is guaranteed to change forever the way you think about workers, the workplace, and the very nature of work. In Work 2.0 Jensen reveals how: Productivity gets personal Most likely, your company still thinks about productivity in terms of producing more at less cost. Your employees believe that it's about how efficiently and effectively your company helps them get stuff done. They want more control over their own destiny, and your company is a tool to help them succeed. Working capital will be spent differently The workforce knows that your company uses their capital-time, ideas, knowledge, passion, and energy-to make profits. Your key talent is only interested in spending this capital on high-impact projects, learning something new, or doing what they find interesting. This is true in boom times, and really true in bear times. The work force wants a better return on their investment If an hour invested in your firm could be invested in a competitor for greater return to the employee, your most valuable people will leave.
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Amazon.com Review
Now that the economy has tanked, it's time for corporate execs to remind their employees of who's who and what's what, right? Wrong, warns Bill Jensen in Work 2.0, his rousing but practical blueprint for creating the productive workplace of the future. Employees are any company's most important investors, Jensen reminds the forward-thinking leader; how their contributions of time, attention, ideas, knowledge, passion, energy, and social networks are respected and rewarded will determine the success or failure of the company. Think of Work 2.0 as the new contract these employees are wielding, their sophisticated manifesto for how to get a better return on their investment. It's no longer merely about healthy compensation, good benefits, and a foosball table in the corporate café; today's workers care about how easy it is to make a big impact, how much and how fast they can learn, and how efficiently what they provide is utilized. Jensen aims this motivational guide at leaders who want to attract and keep these savvy employee-investors, and teaches them how to embrace the asset revolution, give their employees better control over their own destinies, create and deliver peer-to-peer value, and become the type of extreme leaders capable of excelling in extreme times. The book is peppered with great quotes, useful checklists, and tips from leaders already succeeding under the new contract. --S. Ketchum
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Energizing Workbook for Success ( chester87 )
Appealing to everyone who works for a living and wants to strive for the shear fun of it (shades of Maslow's self actualization), Work 2.0 is a concise, direct and practical fieldbook full of insights and "how to" approaches.With a brutally frank focus on personal productivity in a global context, it will cause you to assess "as is" (your job, company or country) so that long-term fulfillment can be attained. Don't worry though- this is not one of those mysterious pop-psychology texts. Entertaining, dynamic chapters span: 1- the asset revolution begins- work 2.0 new contract, leaders and managers, workforce 2- if you're serious rules- embrace the asset revolution, build my work my way, deliver pee-to-peer value, develop extreme leaders 3- under construction- views of work ahead, privacy matters Full of ideas, checklists, and examples of Work 2.0, this is one of the best books in the domain. Share it at work if you want to shake the place up. [note- based upon complimentary review copy sent by author]
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Seven Stars ( roger@herman.net )
This is the first book I've read that tempted me to write my review before I reached the last page. The content and the style inspired me to spread the good word before I finished the book. I forced myself to wait, and was continually delighted with what I gleaned from each page.The world of work is changing-dramatically and quickly. Few people really "get" what is happening, let alone what to do about it. In my work as a Consulting Business Futurist, I face a daily challenge of motivating leaders to open up, shift their perspective, and begin to function differently than they ever have before. I'm almost embarrassed that I didn't write "Work 2.0," but still will have no difficulty at all in recommending it to my clients. I'll also recommend it to corporate executives who are not yet enlightened enough to become clients! Reading this book will shake them up enough to do something. The message of this book is powerful, direct, and in-your-face. It's compelling; you won't want to put this book down. Employees are becoming more demanding-they want recognition, respect, empowerment, and all the rest, but with a different twist and different intensity than we've ever seen. Have you read the books about disruptive events that change history? Jensen closes-after the endnotes, acknowledgements, subject index, and people index-with a list of 55 disruptive events. Number 55 is 9/11/2001. And more has happened since then. You, dear reader, will be part of the sequel. It's unavoidable. Corporate leaders: Read this book. Now, before your competitors do. Human resource professionals: "Work 2.0" will unsettle you and stimulate you to advise management in a whole new way. Allow me to quote from the FAQ page at the end of the book. "Dear Loony Author: Are you nuts? Have you read the papers? Employees are in no position to ask for anything but breadcrumbs. As far as I'm concerned, there's no way the My-Way is coming our way. Sincerely, Exec-in-Charge." Jensen heard this message from senior executives, just as we have. Executives excited about being back in control as the economy slowed. Guess what! The economy's picking up. As we report in our book, "Impending Crisis: Too Many Jobs, Too Few People" (also available from amazon.com), employers are moving into the most severe shortage of skilled labor in history. Employees will be in the driver's seat again. The new contract with employees, described in vivid detail in "Work 2.0," is being written now-by workers, not by employers. Executives who don't get the message of this book risk being written out of the contract. The choice is yours.
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Work, Life, Control: Condensed and Clarified
Bill Jensen has researched how we all work for more than a decade. I know: I participated in part of his study ten years ago.Here's what I've learned both from his two books and his research... * HIS SKILL is as an aggregator, simplifier, and clarifier. I laugh at reviews that are obviously searching for the next big thing: ("Nothing new here. So-and-so said that back in...") He openly covers ideas that others cover. But he integrates them all together, and finds the patterns and overlaps between dots that we couldn't otherwise connect. * HE IS PASSIONATE about respect for the individual. Work 2.0 and Simplicity are not about *business* success. They are about people issues, and finding more ways for each individual to succeed. He's holding leaders accountable for employees' time, energy, and passion that they waste. When he wrote "It is no longer acceptable to say that there's *work* and there's *life* and it's up to employees to balance the two," he was taking a stand for all the thousands of people he's heard from during his research. Again, I was one of those he stood up for. * HE ASKS tough questions. Do not buy his books unless you're willing to look in the mirror. While he includes checklists and writes in a very accessible way, he is definitely not about mice-moving-cheese, or fish-throwing, or Five Steps to Eternal Bliss. He's seen our personal foibles and the stupidity in our workplaces, and he tells the truth. * HE POKES a finger in the eye of those in power, then winks at us. * HE RESPECTS his readers. Sure, he gets some things wrong. I don't agree with all his findings or recommendations. But at the end of the day, he respects us to think more deeply and come up with better solutions because he played truth-teller and dots-connector. He sees his role as witness, reporter, clarifier, and provocateur. He figures we're smart enough to figure out the rest. For me, that's more than good enough.
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"In Search of Excellence"... Abridged and Updated ( bpomeroy54 )
"Work 2.0" deserves attention simply because it's one of the first business books to reflect the post-dotcom, post-9/11 business environment. Beyond that, however, it reads largely like recycled Tom Peters... which isn't necessarily a bad thing. In today's business climate, themes like personal accountability and risk taking are more relevant than ever -- certainly more so than when Peters and his contemporaries first advocated them in the '80s. Jensen is right: the younger generation expects to be challenged in new and different ways, and successful managers will adapt their management styles accordingly. Jensen even adopt's Peters' self-conscious, jaunty style of writing and heavy use of bullets and callouts. But if "Work 2.0" is a business book for the new millenium, one must wonder whether the new breed of workers is truly as fearless as Jensen argues. "My work, my way" in an "extreme" workplace is all very cool, but after the pink slip and several months of unemployment, it doesn't mean very much. And (harsh as it may sound) Work 2.0 also isn't very applicable to workers with lower levels of skill or education. One gets the sense that "Work 2.0" was initially conceived and written at the height of the dotcom boom, then hastily retooled as the economy went south. Nevertheless, the book has some important things to say, especially to managers who might be supervising young knowledge workers for the first time. Plus, it's short and can be read in a couple of sittings.
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Guru of Gurus ( ernstc )
A book by the title of "Management Gurus and Management Fashion" puts forth the argument that there are three master analogues or deep structures to explain how someone becomes a guru in the management field, or an idea tips and spreads like wildfire through our places at work. The three analogues are: Pragmatic analogue - grounded in expediency, efficiency, survival (a la Hammer and Champy); Righteous analogue - based on ethics, integrity, authenticity, and doing what's right (a la Stephen Covey); and the Social analogue - addressing human relations and connectedness (a la Peter Senge).Well, if you buy into this argument then Bill Jensen is the "guru of gurus" because Work 2.0 sits squarely at the intersection of Hammer and Champy, Covey, and Senge. Jensen taps into the pragmatic by providing us all a wake-up call about how the time, attention, ideas, knowledge, passion, energy, and social networks of people will ultimately determine the success or failure of our places of work. He drills down into the righteous by challenging all of us to take on the responsibility of creating a better workplace, to speak the truth to those in power, and to quit the platitudes and go after our own unique destiny. And he brings focused attention to the social by stating that at the end of the day, the new contract is all about helping people to make an impact, to learn and grow, and to take our relationships to new levels. Whether you are an employee and/or employer, read this book to be both challenged and inspired by the world of work, 2.0.
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